India: A Market Guide for Global Mobility Leaders

Introduction

As businesses continue expanding their presence in diverse markets, India stands out as a thriving and dynamic destination for global talent, and a hot topic among Perckpeek’s global mobility clients looking to explore new talent opportunities.

With over 18 million foreign nationals calling India home, the country boasts the largest expat population in the world. As India’s economy strengthens, the prospect of corporate relocation becomes more attractive for skilled overseas talent. As technology and other industries boom, domestic relocation is also on the rise, as Indian nationals flock to business and tech hubs for new career opportunities.

For HR and global mobility leaders, orchestrating a seamless transition to (or within) India involves a unique set of challenges and opportunities. With its rich history, diverse culture, and booming economy, India offers an exciting landscape for expatriates and domestic relocators. However, it also presents complexities that require careful navigation. Therefore, providing the right corporate relocation services is crucial for successfully supporting relocating employees.

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Need help crafting a relocation policy for employees moving to or within India?

Need help crafting a relocation policy for employees moving to or within India? This guide offers key insights for planning India relocations, but if you’d like expert guidance on creating a comprehensive strategy for relocators or relocation assistance in crafting a relocation policy or a review of your current policy, reach out to Perckpeek’s Global Mobility Team!

Market Overview

Major Cities

India’s major cities each offer unique advantages and challenges for employees looking to relocate. Crafting a corporate relocation package that considers the specific needs of each city can make a significant difference in how employees adapt to their new environment.

City Population Advantages Disadvantages
Mumbai - 12.5 million (city)
- 20.9 million (metro area)
- Financial capital of India, abundant job opportunities
- Diverse culture and vibrant social scene
- High standard of living for expats
- Relatively expensive housing and cost of living
- Crowded and hectic lifestyle (this may be an advantage for some, of course!)
Bengaluru - 8.4 million (city)
- 13.6 million (metro area)
- Silicon Valley of India, tech hub with numerous IT jobs
- Pleasant climate throughout the year
- Cosmopolitan city with a young and educated population
- Increasing traffic congestion
- Rising real estate costs
Delhi - 16.8 million (city)
- 32.9 million (metro area)
- Capital city with political and diplomatic opportunities
- Rich history, cultural attractions, and diverse cuisine
- Well established international schools
- Air pollution and extreme weather conditions
- Safety concerns in some areas
Hyderabad - 6.8 million (city)
- 9.7 million (metro area)
- Emerging IT and business destination
- Affordable cost of living and housing
- Excellent healthcare facilities
- Limited public transport options
- Hot summers can be challenging
Chennai - 12.4 million (city)
- 15.9 million (metro area)
- Growing IT sector and manufacturing industries
- Relatively low cost of living
- Cultural heritage and traditional arts
- Humid climate and occasional floods
- Limited social and nightlife options compared to other cities

India - The New Global Tech Hub

  • A 2023 study by EY highlighted India’s growing prominence as a global hub for technology and services. The country has become one of the largest exporters of IT and BPO (Business Process Outsourcing) services worldwide, with the industry growing by 20% over the last two decades and valued at $254.5 billion (USD) in 2021-22.
  • While India’s well-established technology hubs—Bengaluru, Delhi NCR, Hyderabad, Chennai, Kolkata, Mumbai, and Pune—continue to thrive, a recent Nasscom-Deloitte report notes that companies are exploring alternative locations for setting up or expanding their operations due to rising talent and operating costs. Consequently, the tech industry in India is shifting towards a total of 26 smaller cities.

  • The mass layoffs in the US tech industry, widely reported since November 2022, are likely to have a lasting impact on the Indian workforce and economy. Around 60,000 - 80,000 of those laid off were Indian IT professionals, many of whom may have returned to India. This trend could discourage young professionals and students from seeking employment abroad, potentially leading to a significant increase in domestic relocation within India.

Cost of Living

India generally offers a favorable balance when it comes to the cost of living, especially compared to many other countries. Basic expenses such as food, transportation, and accommodation are typically more affordable. However, costs can vary significantly between locations, with major urban areas like Mumbai and Delhi being relatively more expensive.

Average costs in India in 2023 (Source: Numbeo)

Item Cost in INR Cost in USD
Monthly household costs without rent (family of four) 94,757 ₹ $1,138
Monthly household costs without rent (single person) 27,650 ₹ $332
Monthly rent - 1-bed apartment in city centre 15,296 ₹ $184
Monthly rent - 3-bed property in city centre 33,950 ₹ $408
Utilities (electricity, heating, water), per month 3,347 ₹ $40.22
Internet, per month 695 ₹ $8.35
Preschool for 1 child, per month 5,733 ₹ $68.89
International Primary School, per year 137,787 ₹ $1,655
Transportation, monthly pass 900 ₹ $10.81
Meal at an inexpensive restaurant 200 ₹ $2.40

Facts and figures

According to Numbeo, consumer prices (without rent) in India are 172% lower than the UK, 185% lower than Germany and 231% lower than the USA

India is far from immune from the cost of living crisis seen across the world in 2023;retail inflation remains high at 6.83% in August after a 15-month high of 7.44% in July

The country s low cost of living often enables families (and not just expats) to afford household staff, such as cooks, cleaners, and nannies, improving their quality of life

It’s a great idea for HR and GM professionals to provide insights and cost-of-living comparisons—available through relocation services or online research—allowing employees to make informed choices as they transition to India. This way, they can effectively manage their finances and maintain a comfortable standard of living in this diverse and economically varied country.

In the next few sections we’ll navigate the complexities of moving to India, from Pre Departure to Settling In, allowing you to harness the potential of this burgeoning economy while ensuring a smooth transition for your international and domestic workforce. India awaits, and with the right knowledge and strategies, your employees will thrive in this vibrant and diverse environment!

Pre-Departure

Immigration

Relocating employees to India comes with a set of immigration requirements that can seem a bit of a puzzle. To make sure that you navigate these challenges correctly, it’s a good idea to hand the process to experienced providers of corporate relocation services who are up-to-date on current laws and the latest updates.

Here’s a rundown of the key requirements:

  • For starters, those looking to relocate to India to work must secure an Employment Visa. This is usually sponsored by the employer, and allows employees to work in India legally.
  • The Employment Visa (or E-Visa) is usually issued for one year, or for the length of the assignment (up to five years), and can be extended one year at a time.
  • Employees must register with the local Foreigners Regional Registration Office (FRRO)within 14 days of their arrival - or risk fines and/or issues renewing permits later on!
  • Those who remain on an E-Visa for a maximum of five years must then re-apply for a new E-Visa (India has no formal permanent residency program for foreign nationals).
  • However, foreign nationals of Indian origin or spouses/minor children may apply for an Overseas Citizen of India (OCI) card, to allow them to live and work in India indefinitely.'

Tax

Employees bound for India will need to dig into the tax nitty-gritty as part of their transition. India's tax system can be a bit of a rollercoaster, so here are some specifics to keep in mind when managing a corporate relocation:

  • Income Tax Rates: India's income tax rates can vary based on the employee’s income bracket. It's a progressive system, with rates starting at 5% and going up to 30%, plus applicable surcharges and cess (taxes levied for promoting specific services). This is crucial for planning any relocation package or relocation lump sum.
  • Residential Status: Tax liability in India depends on one’s residential status—either Resident, Non-Resident or Not Ordinarily Resident. Those in India for over 182 days will be considered residents and taxed on their global income, which is a key factor to consider when offering relocation assistance and corporate relocation assistance.
  • Exemptions and Deductions: India offers various exemptions and deductions, like the Basic Exemption (INR 2.5 lakh, or US$3,000, for individuals), House Rent Allowance (HRA), and Leave Travel Allowance (LTA). Connecting with a tax advisor to understand these allowances can make a big difference to an employee’s taxable income, especially when structuring a relocation policy or lump sum relocation package.
  • Double Taxation Avoidance Agreements (DTAA): Many countries have agreements with India to avoid double taxation. It's essential to check this to prevent paying tax on the same income in both countries and to possibly claim foreign tax credits. This consideration is vital for global mobility planning and effective relocation services.

Tax advisors can help guide employees through this financial maze. They can ensure they’re making the most of deductions and exemptions, help with tax return filing, and provide valuable advice on keeping financial affairs in order when they relocate to India. If you’d like to be put in touch with a tax advisor to assist with your employee relocations, just reach out to PerchPeek for expert relocation services here!

Flights

Flights within and to India offer a robust network connecting major cities and international destinations, which is an essential aspect of any corporate relocation. However, flight costs have increased in recent years due to soaring oil prices, a trend seen globally. According to a Q3 2023 report, India has recorded the highest surge in airfares in the Asia-Pacific region, with prices up by 41% year-over-year. As a result, HR and Global Mobility (GM) leaders should plan relocation carefully around peak times and use their relocation lump sum budgets effectively.

Domestic Routes

  • Domestic routes, such as Delhi to Mumbai or Bengaluru to Chennai, have frequent daily flights via carriers like Air India, IndiGo, and SpiceJet, ensuring excellent connectivity for those looking to relocate.
  • Prices for domestic flights can vary based on factors like booking time and airline choice but typically range from $50 to $200 for one-way economy tickets, which can be a key consideration when structuring a relocation package.

International Routes

  • For international travel, India's major airports, such as Delhi and Mumbai, serve as international hubs with flights to global destinations. This is crucial for corporate relocation services that involve international mobility.
  • Costs depend on the route and class of travel, but on average, a one-way ticket to destinations like London, New York, or Dubai ranges from $300 to $1,000, impacting the overall relocation assistance provided.

When it comes to onward travel, there are plenty of options for employees to reach their final destination. Read on for PerchPeek’s advice on getting around by road and public transport to ensure a seamless relocation experience!

Childcare and Schooling

Childcare and education in India offer a wide range of options, making it crucial for those relocating to understand the educational landscape as part of their corporate relocation package. The quality and cost can vary significantly, which can influence the overall relocation policy provided by employers.

Preschool and daycare facilities, often referred to as "playschools," cater to children as young as 18 months. Costs for these programs can range from a few hundred to a few thousand US dollars per year, depending on the facilities and location, which should be considered when offering relocation assistance.

Primary and secondary education in India is typically offered by government schools, private schools, and international schools. Government schools are the most affordable option, often costing less than $100 per year, but they may have limited resources. It’s worth noting that English is widely taught in public schools across the country, making them a viable option in some cases.

Most expats in India choose to send their children to private schools, where fees vary widely, from around $500 to $3,000 or more annually, depending on the quality and reputation of the institution. International schools, which offer global curricula like IB, IGCSE, or Cambridge, tend to be the most expensive, with annual fees ranging from $5,000 to $20,000 or more. These costs should be factored into the lump sum relocation package offered to employees.

Local education consultants can be invaluable at this stage to outline the available options, help make the best choice for each family’s individual needs, and complete applications. For those seeking relocation services, PerchPeek can assist in connecting with education consultants—just reach out to us!

Upon Arrival

Banking

Banking in India offers a mix of traditional and modern options, which is crucial to consider as part of any corporate relocation plan. Leading public sector banks like the State Bank of India and private banks such as ICICI and HDFC provide extensive branch networks across the country, making them reliable choices for those looking to relocate. These banks offer a wide range of services, from savings accounts to loans and investment products, as well as NRI (Non-Resident Indian) accounts, which could be an essential part of your relocation package.

There are also plenty of international banks established in India, including:

  • HSBC
  • Royal Bank of Scotland
  • Barclays
  • Citibank
  • Deutsche Bank

Expats with short-term assignments or temporary residency in India may find it more convenient to maintain their existing international bank accounts. This approach allows them to manage finances easily in both India and their home country, and helps circumvent some of the bureaucratic hurdles often associated with banking in India. Including this in your relocation assistance can help reduce stress for employees.

Online banking has also gained significant traction, enabling convenient transactions, bill payments, and fund transfers through secure internet banking portals and mobile apps. The Indian government’s push for digital payments has further boosted the growth of online banking services, making financial management more accessible for residents and expats alike. These modern banking services are a key element of a well-rounded relocation policy, providing a seamless experience for those who relocate.

Healthcare

Healthcare in India operates within a dual system: public and private, a critical consideration for any corporate relocation strategy. Despite being the fifth-largest economy globally, India spends only 1.28% of its GDP on healthcare. As a result, public healthcare facilities, while affordable, are often overburdened and may vary in quality. Most of the population relies on public healthcare due to its cost-effectiveness, but it can be crowded with longer wait times, which is a factor to consider when crafting a relocation package.

Private healthcare, on the other hand, is widely available and generally offers higher quality services. Many expats and those benefiting from corporate relocation services choose private health insurance to access these superior services. The cost for private health insurance typically ranges from INR 2,000 to 5,000 per month ($30 to $70), depending on the coverage provided. This option offers quicker access to better-equipped hospitals and a broader range of specialists, providing peace of mind for those who can afford it. Ensuring that relocation assistance includes options for private healthcare can be a vital aspect of a well-rounded relocation policy, especially in a market like India.

Transportation

Getting around India by public transport offers diverse options:

  • Major cities like Delhi, Mumbai and Bengaluru have extensive metro rail networks that offer frequent and cheap services.
  • Buses, though crowded, are the backbone of public transport, covering vast areas, playing a crucial role in corporate relocation services.
  • Auto-rickshaws, while a quintessential Indian experience, can be challenging for newcomers due to the stresses of haggling.

Taxis, both local and app-based, are a popular and convenient way of getting around. Ride-sharing apps like Ola and Uber are especially popular due to their ease of use and transparent pricing. For international employees in the midst of a corporate relocation, this can make their daily commute easier.

In many urban metropolitan areas, cycling and walking are also viable for short distances, while long-distance train travel is an adventure worth experiencing for exploring different regions of this vast and diverse country - and far more pleasant than is often portrayed in the media.

Home-Finding

India’s Rental Market

Owing to the abolishment of the caste system and the country’s developing economy, there is an emerging middle class in India which has led to a housing boom. As such, there’s more high-quality accommodation available than ever before. Nonetheless, there’s consistent high competition for desirable properties, so home-hunters will need patience and resilience.

Market Figures and Trends at-a-Glance:

  • According to Wise.com, the average monthly rent for a one-bedroom city center apartment is $538 (USD) in Mumbai and just $236 in Delhi.
  • By comparison, similar apartments in New York City cost $3,855 and in London, $2,506. Employees moving as part of a relocation package will likely find the housing market more affordable in India.
  • However, rental prices increased significantly in the last year, with landlords capitalizing on workers returning to offices. Perckpeek clients seeking relocation services should take note of this trend as part of their relocation policy.

Temporary Accommodation

As many home-hunters use a broker to help find a long-term property (more on that shortly!), things can move quickly and employees may not need to stay in temporary accommodation for too long, compared to some Western countries. One month is generally a good rule of thumb.

Popular temporary accommodation platforms include RentMyStay, Sublet, and Airbnb. There are also many local services offering corporate relocation services such as serviced apartments and co-living spaces through providers including Formula, Relocatte, and Expat Orbit.

Home-Hunting Tips and Tricks

Due to high competition for rental properties, particularly in major metro areas, most home-hunters enlist a broker's services to help them find a home. This is a local consultant who drives the customers around and accompanies them to viewings. This costs around one month’s rent and usually speeds up the process significantly.

Property Searching

  • For those conducting their own home searches, the most popular online platforms are MagicBricks, Housing.com, and NestAway.
  • Relocating employees may also wish to check out top lettings and property agencies JLL India, CBRE, and Anarock.
  • Finally, classified ads on Craigslist India and OLX India can be a great way to find properties, as well as Facebook Marketplace and local real estate fairs.

Searches - Top Tips

  • Home-hunters are likely to come across the acronym ‘BHK’, which stands for ‘bedroom, hall, and kitchen’. For example, a ‘2 BHK’ means a two-bedroom property with a hall and kitchen.
  • Properties may be unfurnished, semi-furnished, or fully furnished. Prospective tenants should be aware that an unfurnished property might not even include essential white goods—so it’s best to check!

Application and Contracts

  • While many landlords in India may prefer a more ‘informal’ arrangement, it’s crucial that rental paperwork is fully formalized, as it’s often needed for administrative purposes. Employees must insist on a proper contract and review it carefully!
  • Landlords commonly offer 11-month lease agreements. Leases longer than this are subject to additional registration fees, and stamp duty charges, and must be formally registered with the authorities, which is why many landlords opt to avoid the extra hassle.
  • Previously, it wasn’t uncommon for landlords to request up to 10 months’ rent as a security deposit. However, since the Model Tenancy Act 2021, the maximum deposit for a residential property is now capped at two months’ rent. This regulation applies nationwide.

Settling In

Utilities

In India, electricity is the primary source of power, and frequent power cuts may occur in some areas. Air conditioning is common, especially in urban settings, leading to higher electricity costs, which typically range from INR 2,000 to 5,000 per month ($30 to $70), depending on usage. During cooler months, many households use gas or electric heaters for water and room heating.

Through relocation services such as those offered by PerchPeek, relocating employees can be connected with utility connection services to help set up everything quickly. Broadband internet is widely available, with speeds varying by location and provider. Reliable high-speed internet options are common in most urban areas, with monthly broadband costs ranging from INR 500 to 2,000 ($7 to $30), depending on the data limit and speed.

Food Shopping

Food shopping in India offers a diverse culinary experience with options to suit every taste. Small vendors, local markets, and neighborhood stores are abundant, providing fresh produce and essentials at affordable prices.

Prices for vegetables, grains, and spices are notably lower compared to many Western countries, making it budget-friendly for most foreign nationals. However, food inflation has increased, with prices up +6.6% compared to 2022. Domestic relocators may feel these price increases more acutely than those coming from overseas.

Supermarkets such as Reliance Fresh, Big Bazaar, and D-Mart are also common, offering a more organized shopping experience, albeit at slightly higher prices. Online grocery shopping is becoming increasingly popular, adding convenience. The blend of traditional and modern shopping options ensures that newcomers have a wide array of choices for their food shopping needs.

Driving In India

Driving in India can be quite different from what newcomers might be used to. The traffic is often chaotic, characterized by a multitude of vehicles, frequent honking, and a general disregard for traffic rules. Lane discipline is rare, and roads are shared with pedestrians, livestock, and cyclists.

For many, adapting to these driving conditions can be overwhelming and hazardous. As a result, opting for a chauffeur-driven car is a popular choice. Hiring a full-time chauffeur costs around INR 15,000 to 25,000 per month (about $200 to $350 USD), offering a safer and more convenient option. This allows newcomers to focus on settling into their new environment while leaving the complexities of Indian traffic to the professionals.

Languages

India is incredibly linguistically diverse, with over 1,600 languages spoken, though 22 are officially recognized. It has the second-largest English-speaking population in the world (after the USA), with around 350 million people speaking it as a second language.

  • Hindi, with its various dialects, is the most widely spoken language and serves as the lingua franca for much of the northern and central regions.
  • English is commonly used for official purposes and is widely spoken in urban areas, making daily interactions easier for English-speaking expatriates and newcomers.
  • In the southern states, languages such as Tamil, Telugu, Kannada, and Malayalam are predominant, while Bengali is the primary language in West Bengal and Assamese in Assam.

Multilingualism is prevalent, with many Indians proficient in at least two languages. While English is a useful tool, learning a bit of the local language can enhance the cultural experience and facilitate deeper integration into Indian society.

Cultural Integration

Not settling into the local culture is the leading cause of failed corporate relocations, making it crucial for relocating employees to understand the customs and traditions of their new environment to ensure a smooth transition and successful adaptation.

Firstly, it's important to recognize that India is known for its long working hours, which may come as a surprise to those from Western countries. Full-time employees typically work an average of 47.7 hours per week, compared to the global average of 43.9 hours.

Secondly, respect and relationship-building are essential in the Indian workplace. Demonstrating reverence towards superiors and colleagues is key to building trust and fostering effective collaboration.

Here are some tips for relocating employees to make a positive impression in the workplace:

  • Hierarchy: Indian workplaces often have a hierarchical structure. It’s important to show respect to senior colleagues by addressing them with their appropriate titles.
  • Punctuality: Arriving on time is crucial. In India, punctuality is viewed as a sign of professionalism and respect for others' time.
  • Dress Code: Dressing modestly and professionally is important, especially in traditional industries or when interacting with clients. Conservative attire is generally preferred.
  • Communication: Employees should communicate politely, patiently, and diplomatically, avoiding confrontational language or gestures.
  • Small Talk: Building relationships is highly valued in Indian business culture. Making an effort to engage in small talk and get to know peers can be beneficial.

Making Connections

Building new social connections in India can be both rewarding and relatively easy with the right corporate relocation services. Indians are known for their warmth and hospitality, and many are eager to welcome newcomers. Engaging in local cultural events, exploring community gatherings, and participating in activities like yoga classes, cultural workshops, and volunteer work can be excellent ways to meet people.

Relocating employees from abroad often form tight-knit communities, particularly in major cities, providing a support network for fellow newcomers. While it's common for expats to interact and share experiences, integrating with the local population is encouraged to enrich one's understanding of Indian culture and foster genuine friendships that bridge cultural gaps.

Here are a few suggestions for ways that newcomers to India can connect with other expats:

  • Expat Social Clubs - There are expat-specific clubs and organizations in major cities, such as the Bengaluru Expatriate Club or the American Women's Club in Delhi.
  • Expat Cafés - Employees may check out expat-friendly cafes and restaurants known for hosting events and gatherings, like Leopold Cafe in Mumbai or Toit in Bengaluru.
  • Online Forums - Platforms such as InterNations, Meetup, and expat-focused Facebook groups can help newcomers find and interact with like-minded expats.
  • Language Schools - Enrolling in local language classes not only helps learn the language but also meet other expats who share the same goal!
  • Festivals and Cultural Events - Attending festivals, exhibitions, and local events can help expats immerse themselves in Indian culture and engage with fellow newcomers.

It’s super important to note that relocating to India often triggers a profound culture shock for Western expats due to stark differences in social norms, language barriers, chaotic urban environments, and a vibrant yet overwhelming cultural diversity. Adjusting to the pace of life, religious practices, and the caste system can pose significant challenges.

As an HR leader involved in corporate relocation, providing hands-on emotional support makes a huge difference. Initiatives such as setting up buddy systems and workplace expat communities, offering cultural training, and providing spousal support can alleviate the stress of acclimatization, especially with the right relocation assistance and relocation policy in place.

Summary

Relocating to India can be a transformative experience for both individuals and organizations. However, it's essential to approach this journey with careful planning, cultural sensitivity, and a thorough understanding of the unique challenges and opportunities that come with it.

Understanding the diverse fabric of Indian society, being mindful of cultural nuances, and having a handle on legal and compliance issues are all critical. Flexibility and a knack for out-of-the-box thinking are key attributes for those venturing into this dynamic market.

To ensure a successful corporate relocation, it's vital to build strong relationships with local experts and suppliers, harness technology for support, and provide employees with comprehensive relocation assistance. Offering a robust relocation package, including a lump sum relocation option if appropriate, can ease the transition. Keeping channels of communication open, fostering cross-cultural empathy, and prioritizing staff wellbeing can go a long way in ensuring a fruitful and fulfilling experience for everyone involved.

Need help relocating employees to or within India?

PerchPeek’s relocation coaches specialize in providing comprehensive support for employee relocations to India. Our Mobility Experts can also help craft bespoke, cost-effective relocation policies that are specialized to the modern relocator. We can guide you through the nuances of the Indian market and tailor our corporate relocation services to meet your specific needs, whether it's housing solutions, cultural training, or tax compliance.

By partnering with PerchPeek, you can confidently navigate the challenges of relocating employees to India, ensuring your staff settles in seamlessly and contributes to your organization's growth. Our goal is to make these transitions as effortless and stress-free as possible on your part (without breaking the bank!), allowing you to focus on your core business objectives.

In this rapidly globalizing world, India offers an abundance of opportunities, and with the right support, your company can thrive in this dynamic market by attracting and retaining the world’s best talent. Reach out to PerchPeek today to explore how we can help you facilitate successful employee relocations to India and unlock the full potential of this vibrant country. Your Indian Mobility Journey starts here!

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