3 New PerchPeek App Features: Relocation Planner, Neighbourhood Picker and Web App

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At PerchPeek, we’re always on a mission to rethink traditional relocation support and improve the relocation experience by iterating on our product and service.

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How do we identify the most important new user features? We go to the source!

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We take regular pulse surveys to understand how transferees are enjoying the app. This incredibly valuable user data helps us design our product pipeline around what users really need and want. We take their feedback and make it happen.

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Read on for details of the three biggest app features we’ve recently released!

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1 - Relocation Planner

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Feedback received

The PerchPeek app is bursting with comprehensive information about relocating, from shipping to healthcare, but it can take time to read through! To complement the details, transferees were keen for an at-a-glance view of required actions, making it super clear what’s still to be done. 

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The solution

A relocation checklist summarising all necessary actions

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How it works 

● Transferees see a clear list of the actions that are needed, in priority order

● They can check off each task as it’s completed (so satisfying!)

● They can tap through for a detailed guide to each step, or ask for help in the Chat 

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The result

Having a clear, concise view of what’s been done and what’s next up helps transferees stay organised and feel on top of their relocation process at all times. It also reduces the risk of important deadlines being missed, which can incur delays and extra costs. 

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2 - Neighbourhood Picker

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Feedback received

Most transferees are totally unfamiliar with their new city, so choosing a neighbourhood is tricky! They’ll often focus on just one area that’s close to their office. This massively limits the number of properties they see, meaning it takes a lot longer to find a home and they become frustrated.

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The solution

A neighbourhood picker tool based on commute time

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How it works 

● Transferee puts in their office address (or any place they’ll need to commute to)

● They select their preferred transport method and maximum commute time

● They’ll see a map highlighting all the areas they could live that match their needs

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The result

Rather than fixating on a single neighbourhood, transferees can discover all the potential areas that would work for them without compromising on commute time. Opening up the search hugely increases their chances of finding a great home much more quickly!

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3 - Web App

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Feedback received

While managing a relocation via a mobile app is super handy, a multiplatform approach is even better! For instance, some people like to carry out home searches on a larger screen, and want to be able to chat with their PerchPeek consultants without switching devices.

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The solution

A web app with the key features of the mobile app

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How it works

● Transferees can see property recommendations in a larger format via the Feed 

● They can manage appointments and chat to their PerchPeek consultants

● These features are synced with the mobile app in real time for a seamless UX

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The result

Transferees who prefer to carry out home searches on desktop no longer have the disjointed experience of transferring links to their phones to be able to share them with PerchPeek. They can now manage their moves more efficiently from whichever device they choose. 

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What’s coming up next

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The fun never stops at PerchPeek HQ - we’re always listening out for feedback and working to bring the next innovation to life. Here’s a sneak preview of what’s up next:

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📖 Relocation Library

We’ll be revamping our in-app relocation content to transform longform articles into bite-size, digestible chunks - yum!

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💻 New web app features

We’ll be rolling out the Relocation Planner and Neighbourhood Picker to the web app for an even more seamless experience

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📝 Relocation Planner 2.0

We’ll be adding more features to the planner, including enabling transferees to add their own tasks to the to-do list!

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Share your feedback

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Are there any other ways you think we could improve our customer app? We’d love to hear your thoughts! Get in touch with us here.